Our Story

What We Offer

We focus on making air travel more accessible through competitive fares and straightforward service:

• Competitive flight deals from Australia and major international hubs.
• Access to a wide network of airlines and fare types.
• Support with booking changes, schedule updates and post-booking queries.
• Dedicated assistance by phone and email for Australian customers.
• Transparent information about fare conditions, baggage and ticketing.

Our Global Footprint

CheapFlyShop operates across several key markets. Our head office is based in the United Kingdom, and we also serve customers in the United States and Canada. The Australian entity, Flightease Australia Pty Ltd, allows us to support local travellers with a dedicated website, local telephone support and AUD-relevant pricing presentation where appropriate.

This multi-market structure means we understand different traveller expectations and regulatory environments, while maintaining consistent service standards across our platforms.

Our Mission

Our mission is simple: to help more people travel by connecting them with competitive fares and reliable support. We work hard to bridge the gap between budget and opportunity — searching across suppliers to surface options that make sense for real travellers, not just headline prices.

We aim to be the travel partner customers return to because the process was clear, the communication was honest, and the support was there when it mattered.

Why Book with CheapFlyShop.au?

• Australian registered company — Flightease Australia Pty Ltd (ABN 36 684 645 181).
• Strong independent reviews — 700+ Trustpilot reviews with a 4.2 average rating.
• International experience — Active across the UK, United States, Canada and Australia.
• Customer-focused support — Local phone and email assistance for Australian travellers.
• Transparent process — Clear information about fares, baggage and ticket issuance.
• Value-driven approach — Focused on finding practical, competitive options.